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| Educational services - Seminar - Loss prevention on the retail sales outlets |
Seminar – training schedule LOSS PREVENTION ON THE RETAIL SALES OUTLETS
1. Sources of losses on the retail sales outlets - Shop security zones (display area, checkout area, storage area, office premises, surrounding area) - Most vulnerable areas to the theft of the material assets - Theft techniques typical to the different employee subgroups and customers (customers, sales personnel, cashiers, forwarding clerks, drivers, security guards) - Controlling methods of employees and clients - Organisation of the adherence to the internal shop regulations (employee coming in and leaving times, personnel purchasing procedures) - Organisation of the access control systems on the trading enterprise 2. Grounds for detention of the customers and unfair employee - Grounds for detention of the customers with unpaid goods - Indictment and documents preparation for the transfer to Internal Affairs Agencies - Enforcement procedure of the compensation for the damage. Penalties - Searching procedure and detaining personnel - Legal aspects and documents 3. Detecting individuals linked to unlawful activities by their psychological behavior - Lucrative type - Violent type - Conman rogue - Psychopath criminal Communicating with “difficult” individuals and methods of psychological impact on them - Psychological characteristics of the accentuated personalities - Types of conflict situations and their resolutions - Conflict resolutions
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